Terms & Conditions

1. Introduction & Scope

These Terms of Use ("Terms") constitute a legally binding agreement between you ("User", "you") and HRTailor.AI ("Company", "we", "our"). The Company is a proprietary platform owned and operated by SKAD BUSINESS SOLUTIONS PVT LTD,

By accessing or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

1.1 Global Applicability

The Services are available worldwide. These Terms apply regardless of your location and are enforceable to the fullest extent permitted by applicable law, subject to any non-waivable statutory rights in your jurisdiction.

1.2 Entire Agreement & Supplemental Terms

These Terms, together with our Privacy Policy and any product-specific or jurisdictional addenda, constitute the entire agreement between you and the Company. Supplemental terms that apply to particular Services will be incorporated by reference and will prevail to the extent of any conflict.

2. Eligibility, Registration & Accounts

You must be at least 18 years old and able to form a legally binding contract to use the Services. If you act on behalf of a business, you confirm you are authorized to bind that entity. We may suspend or terminate access if we reasonably believe you do not meet these requirements.

To access certain functionality you may need to create an account. You agree to provide accurate information, promptly update it when necessary, safeguard your credentials, and be responsible for activity under your account. The Company may verify identity or business credentials and may suspend or terminate accounts for false or misleading information.

3. License Grant & Restrictions

Subject to your compliance with these Terms, the Company grants a limited, non-exclusive, non-transferable license to access and use the Services for lawful purposes. All other rights are reserved.

1. Prohibited Activities: You must not reverse engineer, circumvent security, misrepresent identity or authorization, use the Services unlawfully, deploy automated scraping or abuse the Services, or introduce malware or harmful content.
2. APIs and Developer Tools: Use of APIs or SDKs is subject to developer terms, rate limits, attribution, and security requirements.

4. User Conduct & Security

You agree to use the Services responsibly and professionally. Prohibited conduct includes harassment, posting unlawful or offensive materials, exploiting minors, spamming, and interfering with the availability, integrity, or security of the Services. Promptly report unauthorized access and cooperate with any investigation.

5. Intellectual Property

All Company IP (including software, models, interfaces, trademarks and logos) is owned by the Company or its licensors. By submitting User Content you grant the Company a worldwide, perpetual, royalty-free license to use, reproduce, adapt, publish, and distribute such content as described in these Terms. Feedback you provide may be used by the Company without obligation.

6. AI-Generated Outputs

Our Services produce AI-generated outputs. These outputs are for informational purposes only and do not constitute professional (legal, financial, medical, tax, or other) advice. You are responsible for verifying and adapting any output before reliance.

This applies with particular force to outputs that look authoritative: payroll and salary calculations, payslips, compliance checklists, HR audits, and policy documents. Statutory amounts in these outputs are computed by deterministic rule engines from the figures you supply, using rate data maintained by our compliance team, they are not invented by a language model. They are still a starting point that you must verify against your own circumstances and current law before relying on or filing anything. Nothing generated by the Services is legal, tax, accounting, or professional advice, and no lawyer-client or comparable relationship arises from your use of them.

6A. AI Processing, Third-Party Models & Training

To deliver the Services, the inputs you provide, including your prompts, questions, uploaded documents, and the personal or employment details you enter, are processed by AI systems. Some of these AI systems are operated by third-party providers, and on the free tier your inputs may be routed to third-party and/or free AI tools.

These third-party AI providers may retain and use the data you submit to train, fine-tune, and improve their AI models. We do not control, and cannot guarantee deletion of, data once it has been used for model training by a third-party provider. You should not submit confidential, special-category, or sensitive personal data that you would not want processed in this way.

Paid plans: inputs submitted on a paid plan are not used for AI model training. Regardless of plan, our own handling of your personal data is governed by our Privacy Policy and applicable data-protection law (including the India DPDP Act and, where applicable, the GDPR).

Where the law requires specific, separate consent for using your personal data to train AI models, you may withdraw or decline that use by choosing a paid plan or by contacting us at [email protected]; doing so will not deprive you of access to the core paid Services.

7. Data Collection, Use & Monetization

By using the Services you consent to the Company’s collection, use, combination, disclosure and other processing of User Data as described in our Privacy Policy. This may include personal and account identifiers, content you submit, usage and behavioral data, device, network and identifier data, approximate location, cookies and similar signals, transactional information, information obtained from third parties, and inferences and profiles derived from any of the foregoing.

The Company may use, combine, analyze, aggregate, de-identify, license, and otherwise commercialize such data for any purpose permitted by applicable law, including operating, securing, personalizing, improving and developing the Services and our models, research and benchmarking, marketing and advertising (including personalized and cross-context advertising through third-party partners), and producing aggregated or anonymized insights that the Company may retain and use indefinitely. The Company reserves the right to add, change or remove analytics, advertising and data partners at any time.

User Data may be retained for business, legal, security and accounting purposes for as long as the Company considers necessary. Where deletion is requested, the Company will comply to the extent required by law, while reserving the right to retain data as permitted by law and to retain anonymized or aggregated data indefinitely.

8. Privacy & International Transfers

The Services may involve cross-border data transfers. To the extent applicable, the Company will rely on lawful transfer mechanisms (such as SCCs) and will respect jurisdictional rights (including GDPR and CCPA/CPRA where applicable). The Company may disclose data when compelled by law or regulatory request.

9. Third-Party Services

The Services may interoperate with third-party products. The Company disclaims responsibility for third-party availability, accuracy, or security. Use of third-party integrations is at your own risk and subject to the third party’s terms.

10. Cookies, Commercial Content & Advertising

The Company and its partners use cookies, pixels, tags, software development kits and similar technologies for authentication, security, analytics, personalization, and advertising and measurement, as described in our Privacy Policy. By using the Services you consent to this use to the extent permitted by applicable law, and, where the law requires consent, through the cookie control we provide.

The Services may display advertising, sponsored content, promotions and affiliate links, and may deliver personalized or interest-based advertising on and off the Services through third-party advertising, retargeting and measurement partners. Such placement does not amount to endorsement, and the Company may receive fees or other consideration for advertising or for promoting third-party products and services. The Company may add, change or remove advertising and monetization at any time.

11. Payments & Subscriptions

Paid Services are subject to the billing terms presented at purchase. Subscriptions are billed monthly and auto-renew until canceled. Fees are non-refundable except where required by law.

Each renewal starts a new billing period, which is also when plan credits reset, see Section 11A, which governs credits and prevails over this section on anything credit-related.

You may cancel or change plan at any time; cancellation stops future renewals and does not refund the current period. Downgrading never deletes your data, content above your new plan's limits becomes read-only rather than being removed.

11A. Credits

Use of the AI features is measured in credits. One credit is a unit of processing, approximately one typical generation, such as one HR document, letter, policy, or answer. Credits are a measure of usage only.

Credits are not money. They are not a deposit, not a stored-value or prepaid instrument, not a security, and not a claim on the Company for any sum. They carry no cash value, cannot be redeemed, exchanged, refunded, transferred between accounts, or withdrawn. Nothing in these Terms creates a debt owed to you in respect of unused credits.

Plan credits reset each billing month. The monthly credit allowance attached to a paid or free plan is granted for that billing period and unused plan credits do not carry over, the allowance is replaced, not added to, at the start of each period.

Top-up credits persist. Credits bought as a one-time top-up do not expire at the end of a billing period; whatever you have not spent carries into the next month and stacks on top of the plan allowance. They remain subject to everything in this section; persisting is not the same as being refundable, and they are still not money.

Credits are held per account. Each account holds its own balance; teammates in the same company do not draw from a shared pool, and credits cannot be moved from one account to another.

If you cancel, downgrade, or your account is suspended or terminated, unused credits of either kind are forfeited and no refund is due for them. Where a mandatory consumer-protection law in your jurisdiction gives you a non-waivable right to a refund, that right prevails over this section to the extent the law requires.

7A. Data You Submit About Other People

Much of what you enter is personal data about someone else, an employee, a candidate, or a contractor. For that data you act as the data fiduciary (or controller, where that term applies) and the Company acts as your processor, handling it on your instructions.

You represent that you have a lawful basis to provide each person's details to us and to have documents generated about them. Where the Services ask you to confirm this, for example when adding a candidate who is not yet an employee, that confirmation is a representation you are making, and we record who in your organisation made it and when.

You are solely responsible for obtaining any permission required to upload or process another person's data. If misuse of that data is found, you are liable for the consequences, and you agree to indemnify and hold the Company harmless from any claim, loss, or penalty arising from data you provided without proper permission or a lawful basis.

If one of those people exercises a right, asks what is held, asks for a correction, or asks for deletion, you are the party who must answer. We will assist you and will act on your instructions. If such a person contacts us directly, we will route them to you.

Candidate records that do not convert to employment are deleted automatically after 180 days, as described in our Privacy Policy. You should not rely on that deletion as your own retention policy.

12. Corporate Transactions

The Company may transfer assets or assign rights in connection with mergers, acquisitions, or reorganizations. Your continued use after such a transfer constitutes acceptance of the assignee’s rights under this Agreement.

13. Disclaimers & Warranties

The services are provided "as is" and "as available" without warranty of any kind. The company disclaims all warranties to the maximum extent permitted by law, including fitness for a particular purpose and non-infringement. Ai outputs may be inaccurate or incomplete.

14. Limitation of Liability

To the fullest extent permitted by law, the company and its affiliates shall not be liable for direct, indirect, incidental, consequential, or punitive damages. The aggregate liability shall be limited to the greater of (a) amounts paid by you in the prior 12 months, or (b) USD 50 whichever is lower.

15. Indemnification

You agree to indemnify and hold the Company harmless from claims arising from your use of the Services, breach of these Terms, or violation of third-party rights.

16. Dispute Resolution & Governing Law

These Terms are governed by the laws of India. The courts at Mumbai, Maharashtra, India shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services, without affecting any non-waivable rights you may have under the law of your own country. You waive the right to participate in class or representative proceedings to the fullest extent permitted by law.

17. Intellectual Property Infringement

If you believe content on the Services infringes your copyright, follow the Company’s designated notice-and-takedown procedures and provide the required information for a copyright agent to process your claim.

18. Force Majeure

The Company is not liable for failures caused by events beyond its reasonable control, including natural disasters, outages, strikes, acts of government, or cyberattacks.

19. Miscellaneous

1. Severability: If a provision is held invalid, the remainder remains effective.
2. No Waiver: Failure to enforce a right is not a waiver.
3. Assignment: The Company may assign rights; users may not assign without consent.
4. Notices: Notices to the Company must be sent to the registered address in Mumbai and the designated email contact.